The Contraste Digital team has designed a flexible, customisable solution tailored to your needs for managing your training catalogue with enrolments.
A website dedicated to managing a catalogue of training courses with online enrolments must incorporate robust, intuitive functionalities tailored to users’ needs. Whether you are a training organisation or a company wishing to offer courses to your employees, it is essential to have a well thought-out set of features to ensure smooth management of the registration process, participant follow-up and course administration. Here are the essential features to include.
1. Dynamic, searchable training catalogue
Un catalogue bien structuré est au cœur d’un site de gestion de formation. Il permet aux utilisateurs de trouver facilement les cours qui les intéressent. Pour cela, il est important d’inclure :
- Categorising courses: Training courses must be classified by theme, level, format (face-to-face, online, blended), etc.
- Advanced search filters: These filters can include criteria such as dates, levels of difficulty, trainers, certifications, or geographical location for face-to-face courses.
- Detailed course descriptions: Each course must have a full description including the programme, objectives, duration, price, pre-requisites, etc.
- Availability indicators: Display the number of places available or a ‘full’ indication to inform users of the status of sessions.
2. Simple, secure online registration form
L’inscription à une formation doit être fluide et intuitive pour les utilisateurs. Voici quelques éléments clés :
- Customisable form: Allows you to collect the specific information you need (name, contact details, background, specific needs).
- Session management : Users must be able to select the session that suits them (date, venue, trainer) when they register.
- Secure online payment: Integrate a secure payment system using a bank card or via platforms such as PayPal or Stripe.
- Registration confirmation and follow-up: Send a registration confirmation email with the course details, followed by reminder emails before the start of the session.
3. Managing users and personal accounts
A dedicated space for each user (participant or trainer) enables more autonomous and personalised management of their training programme.
- Personal space: Each user can have a dashboard to view their enrolments, training history and recommended courses.
- Downloading documents: Enable participants to easily retrieve documents relating to their courses (training materials, certificates, etc.).
- Progress tracking: For online training, include a tracker for modules completed and assessments.
- Customised notifications: send reminders, updates or customised training offers.
4. Instructor management
On the administrative side, trainers must have access to tools for managing their training sessions.
- Session planning : A tool for trainers to view and manage their schedule, upcoming sessions and participant information.
- Management of teaching materials: Trainers must be able to upload and update course materials that can be accessed by participants via their personal areas.
- Participant follow-up: Access to information on participants (attendance, grades, skills assessment) to adjust content or teaching methods if necessary.
5. Registration management and reporting system
For administrators, managing registrations and monitoring activity are essential functions.
- Administration dashboard: View registrations, places available and participation statistics in real time.
- Data export: export participant lists and session statistics (completion rates, drop-outs, etc.) in various formats (Excel, PDF).
- Cancellation and postponement management: Manage cancellations and offer alternatives (postponement to another session or refund).
6. Support for e-learning courses
If you offer distance learning courses, certain e-learning functions are essential:
- Integrated online course platform: Provide access to online modules with progress tracking.
- Video conferencing system: Integrate or connect to video conferencing tools (Zoom, Microsoft Teams) for live remote lessons.
- Assessments and quizzes: Offer online tests to assess the skills acquired throughout the modules.
7. Opinions and course evaluations
Feedback from participants is invaluable in attracting new enrolments and improving existing courses.
- Rating and comment system: Enable participants to leave comments and ratings on the training courses they have attended.
- Displaying reviews: publicly visible positive reviews can play a decisive role in the decision of future registrants.
8. Marketing and communication
To maximise enrolment in training courses, it is useful to integrate marketing and communication tools directly into the site.
- Emailing system: Sending automated or targeted emails (promotional offers, new training courses).
- Sharing on social networks: Integrate sharing buttons to enable users to promote training courses to their network.
- Blog integration: Create and distribute articles or case studies to attract and inform users about trends and the benefits of the training courses on offer.
9. Accessibilité mobile
More and more users are accessing websites from their smartphones. So it’s crucial that the site is fully responsive and optimised for the mobile experience.
- Fluid mobile interface: All functionalities (catalogue, registration, personal space) must be accessible and ergonomic from a smartphone or tablet.
- Push notifications: For sites with a mobile application, push notifications can be sent to remind users of training courses or registration deadlines.
10. Legal compliance and safety
Finally, security and legal compliance are aspects that should not be overlooked.
- RGPD compliance: The site must comply with the obligations of the General Data Protection Regulation (RGPD) with regard to the management of personal data.
- Secure authentication system: Use of security protocols (SSL, HTTPS, two-factor authentication) to protect sensitive accounts and data.
Conclusion
Managing a training catalogue and registrations on a website requires a comprehensive, well-organised platform. By offering a fluid user experience, high-performance administration tools and secure management, you can ensure the satisfaction of participants and facilitate the work of trainers and administrators. Whether it’s for face-to-face, distance or hybrid training, these features are essential if you want to offer a high-quality, high-performance service.
Our team will advise you and work with you to develop a tailor-made solution. Find out more about our business expertise.